We service watches to ensure their optimal performance, longevity, and accuracy. Over time, mechanical watches can experience wear, dust accumulation, and lubrication degradation, affecting their functionality. Regular servicing involves disassembling the watch, cleaning its components, inspecting for any issues, replacing worn-out parts, and reassembling with proper lubrication. This thorough process helps maintain the watch's precision, reliability, and aesthetics. Additionally, servicing allows us to address potential problems early on, preventing major issues and costly repairs. Ultimately, servicing watches not only preserves their value but also enhances the owner's satisfaction and enjoyment of their timepiece.

For new models, it is generally recommended to have a service performed between 7 and 10 years to maintain optimal performance. Vintage watches may require more frequent servicing, typically between 4 and 6 years, due to their age and potential wear. However, if your watch is running properly and showing no signs of issues or deterioration, a service may not be necessary. Regular maintenance and periodic checks are still advised to ensure the longevity and reliability of your timepiece.

WATCH REPAIR MAASTRICHT distinguishes itself from authorized dealers by offering focused and tailored services based on your specific needs, while also providing more cost-effective solutions. As a specialized repair center, we prioritize the essential repairs, maintenance, and restoration of your watch without the additional expenses associated with brand-specific services offered by authorized dealers. Our expertise allows us to provide efficient and affordable solutions, ensuring that you receive the necessary repairs and care for your watch at a competitive price point.

Typically, our watch repair process takes approximately 2 to 3 weeks. Since our watchmaker cannot diagnose issues remotely, it is necessary for the watch to be physically examined. Once the diagnosis is made, we will provide you with a quotation for the repair. Upon receiving your approval, the repair work will be carried out. Following the repair, we conduct a thorough testing period of 2 weeks to ensure the watch is functioning properly. We understand the importance of timely service and aim to return your watch to you as soon as possible.

We do not offer battery replacements for watches that have not been serviced by us. Battery replacements are only performed as part of a full service.
We also do not provide bracelet resizing.

The WATCH REPAIR MAASTRICHT warranty provides coverage for all mechanical defects that occur due to manufacturing or workmanship issues. This includes problems that are not caused by accidental damage, such as falls, impacts, or water damage. However, it's important to note that optical damage and normal wear and tear are not covered by this warranty. For more details regarding the specific terms and conditions of our warranty, please feel free to contact us directly.

We provide a warranty of 1 to 2 years on our service to cater to the varying needs and conditions of different watches. Vintage watches, which may have more age-related issues, receive a 1-year warranty to ensure their performance and functionality. On the other hand, more recent watches typically have a higher level of durability and reliability, allowing us to offer a 2-year warranty to provide extended coverage and customer satisfaction. Our goal is to accommodate the specific requirements of each watch and offer appropriate warranty terms accordingly, ensuring the best possible service and support for our valued customers.

We polish watches to restore and enhance their appearance. Over time, watches can develop scratches, scuffs, and other imperfections on their surfaces. Polishing helps to remove these blemishes, making the watch look clean, pristine, and visually appealing. It also helps to rejuvenate the watch's overall aesthetic, maintaining its value and attractiveness. Polishing is an essential part of watch maintenance and servicing, ensuring that the timepiece looks its best and brings joy to its owner.

We use a lapping machine on watches to achieve precise and flawless surface finishes on various watch components. The lapping process involves using abrasive materials and a rotating lap to remove imperfections, scratches, and signs of wear on the surfaces. This technique allows us to achieve exceptional smoothness and uniformity, enhancing the overall appearance and functionality of the watch. The lapping machine enables us to provide meticulous and high-quality polishing and finishing for watch cases, bracelets, and other components, ensuring they meet the highest standards of craftsmanship.

We utilize laser welding in watchmaking for its precise and controlled capabilities in repairing and restoring delicate watch components. This advanced technique involves using a laser beam to precisely melt and fuse additional material onto the watch parts, enabling us to repair worn-out or damaged areas effectively. Laser welding ensures accurate restoration while minimizing the impact on the surrounding areas of the watch component. This method helps us maintain the integrity and longevity of the watch, ensuring its optimal performance and aesthetic appeal.

The time required to polish your watch at WATCH REPAIR MAASTRICHT depends on several factors, including the type of watch, the extent of polishing needed, and the current workload. Generally, the polishing process can be completed within a few hours to a couple of days. We strive to provide efficient and prompt service without compromising the quality of workmanship. During your consultation or inquiry, we will provide you with an estimated timeframe based on the specific requirements of your watch. Our goal is to ensure your watch receives meticulous polishing while minimizing any inconvenience to you.